Frequently Asked Questions

A. Our machines can be self-operated or manned for £10ph (Per Assistant)

A. Yes, the rental fee includes setup

A. As the machine take 45mins to freeze, we recommend allowing 1 hour prior to your event start time

A. Select a package, and simply click ‘Book Now’ and complete the booking form

A. 50% (Refundable) deposit of the booking costs will be required to secure your booking time/date 

A. Yes, as long as the machine is well covered for the event of rain

A. If the (above) takes place, we will give you a full refund of your deposit or full payment if made ahead of booking

A. Yes, we cover in and outside the M25

A. Yes

A. Yes, our machines are tested yearly

A. Yes, We hold a Level 2 Certificate in Food Safety and Hygiene For Drinks Manufacturers (This can be downloaded from our site)

A. Yes, we can provide you with health and safety at work risk assessments if necessary

A. Yes 5%-15% off will apply depending on the number of services you hire 

A. We bring down everything we need for your booking as in supplies , tables and extension cables .We may need access to water sometimes and always need access to power so please make sure our carts aren’t positioned to far from a socket.